Accra

Human Resources

• Serve as a primary point of contact for employee questions and HR-related inquiries
• Respond to HR hotline calls, emails, and employee requests
• Provide guidance regarding policies, procedures, attendance, leave, and HR processes
• Maintain employee records and HRIS data
• Support HR reporting, audits, documentation, and operational processes
• Assist with employee relations matters, workplace concerns, investigations, corrective actions, performance improvement plans, and policy administration
• Partner with managers to ensure consistent employee practices and documentation
• Coordinate and support administration of PTO, ESST, FMLA, ADA accommodations, parental leave, and other leaves of absence
• Track attendance and leave-related documentation and ensure compliance with federal, state, and company requirements
• Partner with payroll and operational teams to resolve employee issues
• Coordinate new hire onboarding, orientation, and employee records
• Support employee training programs, compliance training, and development initiatives
• Assist with employee recognition, engagement activities, surveys, and culture initiatives
• Assist with job postings, interview scheduling, candidate communications, and recruitment documentation

HR Generalist