Addigy

Account Manager

• Drive revenue growth and retention within a portfolio of assigned accounts
• Identify and pursue upsell and cross-sell opportunities based on customer goals and needs
• Build compelling cases for product extensions or enhancements
• Renew customer contracts and meet or exceed expansion revenue targets
• Maintain strategic relationships with key stakeholders
• Advocate for customers internally and collaborate cross-functionally to support growth initiatives
• Develop targeted account plans with actions and timelines for growth
• Use data-driven insights to identify high-potential accounts and tailor engagement strategies
• Establish a cadence of check-ins and strategic reviews
• Showcase Addigy's impact through QBRs and routine calls
• Anticipate challenges and proactively manage risks
• Use AI tools such as Claude to improve research, personalization, and workflow efficiency
• Develop and execute strategic account plans during the first 90 days
• Prioritize onboarding and relationship-building activities
• Identify cross-sell and upsell opportunities early in the customer journey

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