Technical Support Specialist – Laser Systems
AEON Laser USA
Posted: 10/21/2026
Technical Coordinator – Maintenance Support
Freeport-McMoRan
Posted: 10/20/2026Technical Support Specialist – Laser Systems
AEON Laser USAPosted 10/21/2026contractMelbourne • Florida • United StatesMid-LevelSenior💰 $22 - $30 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong mechanical and electrical troubleshooting skills, with the ability to diagnose and resolve issues related to laser machines, CNC equipment, and associated software. Excels in providing clear communication and technical guidance to customers while collaborating with engineering teams.
Highest-signal resume keywords
Mechanical TroubleshootingElectrical TroubleshootingCNC Machine ExperienceSoftware TroubleshootingClear Communication
About the role
Key responsibilities & impact- Troubleshoot customer issues with laser machines remotely and occasionally on-site
- Diagnose mechanical systems, including motion and alignment
- Diagnose electrical components, including power supplies and wiring
- Diagnose software issues involving LightBurn, RDWorks, and networking
- Guide customers through repairs and maintenance
- Create and improve technical documentation and video guides
- Work closely with engineering and product teams to resolve recurring issues
- Escalate complex problems and track resolutions
- Provide fast, clear, and professional communication with customers
Requirements
What you’ll need- Strong mechanical and electrical troubleshooting skills
- Ability to diagnose problems logically and efficiently
- Comfortable working with tools and equipment
- Experience with CNC machines, lasers, or similar equipment (highly preferred)
- Basic understanding of motors, belts, and motion systems
- Basic understanding of power supplies and electrical components
- Basic understanding of computer/software troubleshooting
- Calm under pressure
- Clear communicator (can explain complex things simply)
- Detail-oriented
- Problem-solver mindset (not script-reader)
- Takes ownership of issues
Benefits
Comp & perks- Competitive salary (based on experience)
- Performance-based incentives
- Opportunity to grow into senior technical or product roles
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Mechanical Systems DiagnosisElectrical Components DiagnosisLightBurn SoftwareRDWorks SoftwareNetworking TroubleshootingTechnical Documentation CreationVideo Guide ProductionMotion Systems UnderstandingPower Supplies UnderstandingTools and Equipment Proficiency
Soft Skills
Problem-Solver MindsetDetail-OrientedCalm Under PressureOwnership of IssuesClear Communicator
Industry Keywords
Laser MachinesCNC MachinesMechanical SystemsElectrical ComponentsTechnical Support