AGAPLESION gAG

IT Support

• Manage and maintain workforce scheduling and time management systems, particularly ORTEC and LOGA Time Management
• Handle inquiries and incident reports from facilities as part of 2nd-level support
• Implement system adjustments and configurations
• Set up working-time and duty-roster models in compliance with collective bargaining agreements and statutory requirements
• Participate in system testing
• Support releases and updates
• Create data imports and reports for facilities
• Conduct user training
• Maintain process and system documentation
• Help shape company-wide system standards and modern solutions

HR IT Specialist, Workforce Scheduling