AGM Container Controls, Inc.

Data Entry

• Respond promptly to customer inquiries via phone, fax, or email
• Determine customer requirements and needs accurately
• Use available resources to provide quotes and process orders efficiently
• Maintain meticulous documentation
• Communicate pricing, lead times, and product information to new and existing customers
• Collaborate with Sales, Planning, Production, Engineering, Contracts, and Shipping departments
• Fulfill special customer requests and optimize solutions
• Build strong customer relationships
• Stay informed about production and shipping methods
• Ensure accurate delivery timelines and proactive communication
• Suggest enhancements to office procedures and departmental performance
• Support seamless customer service delivery and customer satisfaction

Inside Customer Service Rep, Data Entry Clerk