Airalo

Customer Success Manager

• Coach and advise managers at all levels, from C-suite executives to first-time managers
• Connect business goals to people strategy
• Navigate performance management, team restructures, career development, and healthy boundaries
• Manage complex employee relations and performance issues with consistency, empathy, and compliance
• Support remote teams across multiple countries and time zones
• Apply cultural awareness and local labor law expertise
• Run quarterly projects from start to finish
• Build scalable people frameworks, culture systems, and performance tools
• Collaborate with People Ops, Talent, L&D, People Projects & Insights, and People Partners
• Report to the People Success Manager
• Mentor others and help shape 2027 People Success initiatives

Senior People Success Partner

Network Engineer

• Design the IP infrastructure of multi-site data centers
• Design GRX/IPX interconnectivity and global PoP structure for access to mobile partner networks
• Define the WAN network strategy
• Lead realization of data center LAN and WAN networks, including configuration of DRAs, GTPs, GGSN/PGW, SBC, firewalls, and routers
• Integrate direct roaming agreements and sponsored roaming agreements
• Trace signalling and user-plane transport to debug issues
• Act as primary interface between the Core Network team, Platform team, Network Operations team, and technology partners
• Optimize and enhance the core network
• Support operations with deployments, rollouts, performance improvements, training, and partner operations support

Senior People Success Partner

Core Network Engineer