Airbyte

Account Executive

• Own the full enterprise sales cycle, from account development and discovery through technical evaluation, proposal, negotiation, procurement, and closed-won
• Build and maintain pipeline through qualified inbound opportunities, targeted outbound prospecting, partner engagement, and strategic account development
• Develop trusted relationships across technical, business, and executive stakeholders within enterprise accounts
• Lead discovery to uncover customer challenges, business priorities, technical requirements, and decision criteria
• Apply value-selling principles and Airbyte’s sales methodology, including Command of the Message and MEDDPICC
• Build business cases connecting Airbyte’s technical capabilities to measurable customer outcomes
• Partner with Solutions Engineering on technical evaluations and proofs of value
• Navigate complex security, legal, procurement, and commercial processes
• Create account strategies supporting initial adoption and long-term expansion
• Maintain accurate opportunity, pipeline, MEDDPICC, and forecast information
• Achieve or exceed quarterly bookings targets
• Collaborate with Product, Marketing, Engineering, Customer Success, and other internal teams on market feedback, competitive intelligence, customer requirements, and product opportunities

Explore Enterprise Account Executive at Airbyte. Review requirements and application details.

Enterprise Account Executive

Support Engineer

• Serve as the primary technical escalation point for database-related customer issues via email, ticketing systems, and video calls
• Triage and prioritize incoming issues while meeting SLA targets and using AI tools
• Investigate complex issues across relational databases, data warehouses, data lakes, and cloud object storage
• Reproduce bugs by inspecting connector logs, query plans, replication slots, transaction logs, sync state, and destination table state
• Support onboarding and troubleshooting for SSH tunnels, network configuration, database permissions, CDC setup, and warehouse/lake authentication
• Help customers build and debug database integrations, including authentication, SSL/SSH, CDC, schema evolution, incremental cursors, and typed destination tables
• Validate database version compatibility and maintain testing environments
• Support customers using Snowflake, BigQuery, Redshift, S3, GCS, Azure Blob, Databricks, Iceberg, Postgres, MySQL, MSSQL, and ClickHouse
• Troubleshoot replication behavior, cursor selection, refresh strategies, and sync-state recovery
• Contribute to Airbyte's open-source database connectors and Java/Kotlin Bulk CDK
• Review and test community contributions
• Partner with Engineering, Product, Solutions Engineering, Sales Engineering, Sales, and Customer Success
• Provide enterprise technical onboarding, CDC architecture reviews, schema modeling, and production-readiness assessments
• Train and mentor Technical Support Engineers on database connector concepts
• Create and maintain knowledge-base articles, troubleshooting guides, and connector documentation
• Document debugging processes and performance-tuning runbooks
• Identify AI-driven automation and process-improvement opportunities
• Lead initiatives to address support gaps and own unique projects

Explore Customer Support Developer, Databases at Airbyte. Review requirements and application details.