AirHelp

Product Designer

• Own B2B design end-to-end across partner-facing product experiences, end-user notification and communication journeys, claims and payout flows, and the marketing website.
• Build and maintain a B2B marketing toolkit including sales decks, one-pagers, campaign assets, and demo visuals.
• Apply B2B buyer context across product and partner experience deliverables.
• Contribute design thinking and user pain-point insights to early product and go-to-market planning with Product and Product Marketing.
• Run partner interviews, usability testing, and business-case validation.
• Test and iterate partner-facing and end-user flows based on real usage.
• Finalize launch collateral and gather feedback from early-adopter partners.
• Incorporate launch learnings and success stories into a repeatable B2B design process.
• Deliver design coverage for multiple B2B product launches and complete partner toolkits.
• Create sales and marketing collateral that improves deal quality and partner trust.
• Develop a repeatable process from early positioning to a launch-ready toolkit.
• Build the first B2B case study from real partner feedback.

Senior Product Designer