Alexander Shunnarah Trial Attorneys

Appointment Setter

• Contact assigned clients by phone, text, and email, in English and Spanish, to schedule telemedicine visits and MRI appointments
• Coordinate with providers and imaging facilities to find openings that work for the client
• Send appointment reminders and check in with clients on the day of their appointments
• Follow up on missed or canceled appointments and reschedule promptly
• Confirm appointments were completed and document outcomes in FileVine
• Communicate status updates and hand-offs to the Client Representative and Case Management teams
• Keep clear, accurate, timely notes on every client interaction
• Handle sensitive conversations with patience and empathy
• Schedule and follow through on clients’ telemedicine visits and MRI appointments
• Do not provide medical advice or participate in other treatment

Explore Bilingual Medical Appointment Coordinator at Alexander Shunnarah Trial Attorneys. Review requirements and application details.