Alliance Logistics

Accounts Payable

• Process carrier, vendor, and employee expense invoices accurately and on time
• Verify invoice accuracy against agreed-upon rates and services
• Identify and investigate cost discrepancies between expected and actual amounts
• Coordinate with relevant departments to resolve payment discrepancies
• Execute payments within established vendor terms
• Maintain accurate vendor records and payment histories
• Verify proper GL account coding for transactions
• Obtain and document required approvals prior to payment
• Maintain organized digital and physical documentation for audit purposes
• Reconcile vendor statements and resolve discrepancies
• Follow established internal controls and accounting procedures
• Prepare payables status and aging reports
• Track and report payment metrics and processing efficiency
• Support month-end and year-end closing procedures
• Support internal and external audit requirements
• Identify opportunities to improve the AP workflow
• Serve as a key contact for vendor payment inquiries
• Collaborate with the carrier services team and finance team on payment matters
• Communicate payment status and issues clearly to internal stakeholders
• Independently verify vendor banking-detail change requests to prevent fraud

Accounts Payable Specialist

Account Specialist

• Serve as the primary relationship owner for assigned accounts
• Build and maintain strong, trust-based customer partnerships
• Conduct structured account conversations focused on performance and forward-looking improvement
• Maintain a deep understanding of each customer's business objectives and service expectations
• Monitor account-level trends and recurring service patterns
• Identify risks to retention or satisfaction before they surface as customer complaints
• Develop and implement corrective action plans when gaps emerge
• Track improvement over time and ensure accounts stabilize at a high service standard
• Investigate recurring or systemic service challenges and identify root causes
• Lead cross-functional collaboration to close structural gaps
• Implement durable solutions rather than short-term workarounds
• Stay on open issues until sustainable resolution is reached
• Ensure service delivery aligns with agreed scope and customer expectations
• Flag scope creep or misalignment early
• Support renewal conversations and service model adjustments when required
• Protect the long-term viability and commercial health of each account