Alloha Fibra

Analyst

• Administer, maintain, and enhance monitoring and observability solutions using Zabbix, Grafana, Prometheus, and Loki, with support for OpenTelemetry, Grafana Tempo, and SigNoz.
• Develop automation scripts and routines using Python, Shell Script, PowerShell, or Ansible.
• Perform asset discovery and integration, monitoring provisioning, bulk configuration, and API-based integrations.
• Implement and improve monitoring rules, reducing false positives, redundant alerts, and operational noise.
• Develop notification and escalation workflows.
• Implement and enhance the collection, centralization, and analysis of logs, metrics, and traces.
• Develop dashboards, support application instrumentation, and enhance APM solutions.
• Investigate anomalies and incidents by correlating events, metrics, and logs to identify root causes and propose preventive actions.
• Contribute to monitoring standards, technical documentation, reusable templates, and continuous improvement of observability processes.
• Work collaboratively with Infrastructure, Development, and Operations teams.

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Mid-Level Information Technology Analyst