Allshore Talent

Solutions Engineer

• Serve as the dedicated, full-time NICE CXone expert for a client account
• Architect and hands-on build solutions across the full NICE CXone platform
• Design and implement Enlighten AI capabilities, including AI for script-adherence scoring and skill assignments
• Own the NICE–Salesforce integration, including newer integration changes and upgrades
• Lead working sessions with client stakeholders on contact center strategy and complex use cases
• Answer technical and strategic questions in client meetings as a trusted advisor
• Deliver feature enhancements and integration upgrade work across related workstreams
• Support high-end clients and larger NICE engagements after the initial engagement

Explore Senior NICE CXone Solutions Architect at Allshore Talent. Review requirements and application details.

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Senior NICE CXone Solutions Architect