Alpha FMC

Project Manager

• Run multi-phase implementation projects covering Solution Design, Development, Test, and BAU transition
• Collaborate with internal Product and Professional Services BA resources and client Business, Tech, and Change teams
• Serve as the primary client contact throughout implementations
• Manage project initiation through close, including planning, risks, issues, dependencies, testing, budgets, and change management
• Undertake BA or data analysis work when not handled by the project Technical BA
• Manage internal and client-facing status reporting and provide regular updates
• Produce high-quality project deliverables and PowerPoint presentation decks
• Maintain commercial awareness and escalate matters to the Head of Professional Services as needed
• Work across Agile, Waterfall, or Hybrid projects
• Chair project stand-up and steering committee meetings, including preparing materials and tracking actions
• Manage scope and the Change Request process
• Manage client stakeholders and expectations regarding project delivery, client deliverables, and internal change
• Support implementation planning or estimation
• Help streamline, simplify, and standardize the implementation process
• Manage internal projects or RFP processes

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Project Manager, Professional Services