Alto

Sales Development Rep

• Research and identify potential customers using LinkedIn, CRM systems, and sales intelligence platforms
• Conduct outbound outreach via email, phone, and LinkedIn to generate interest
• Respond to inbound leads and qualify them based on defined criteria
• Schedule discovery meetings and hand off qualified opportunities to Account Executives
• Maintain accurate records of activities and leads in the CRM
• Learn and effectively communicate the company’s value proposition to prospective customers
• Collaborate closely with Sales, Marketing, and Partnerships teams
• Meet or exceed weekly and monthly activity and meeting-set goals
• Travel occasionally, up to 15% of the time

Explore Sales Development Representative at Alto. Review requirements and application details.

Sales Development Representative

Clinical Operations

• Own the strategic and operational performance of Care Operations across Processing, Call Center, Specialty, Enterprise Partnerships, and other domains
• Translate business plans and goals into tactical action, incorporating resources, costs, and forecasts
• Ensure efficiency, service level, quality, patient experience, employee engagement, compliance, and business targets are met
• Lead, coach, and develop Supervisors and Project Coordinators
• Set hiring, performance management, development, and succession strategies with Recruiting and HR
• Design and drive operational roadmaps for partnerships, product launches, and cross-domain initiatives
• Orchestrate rollout, staffing, and training needs across relevant groups
• Oversee workflow, policy, systems improvements, and continuous improvement opportunities
• Maintain regulatory and accreditation compliance, including policy development, licensure, good standing, and escalated cases
• Represent the company with Boards of Pharmacy
• Ensure adherence to federal, state, and local pharmacy regulations, payor contract terms, and company policy
• Own escalation pathways for complex or high-risk operational issues
• Design and manage manager-on-duty/on-call programs
• Serve as final internal escalation point and senior pharmacy operations resource
• Own staffing strategy, budget, and capacity planning across domains
• Drive quality performance metrics and patient safety standards
• Identify systemic root causes and direct corrective action and contingency plans
• Lead standardization and governance of company policies and procedures
• Build a continuous improvement culture using lean, Kaizen, or similar methodologies

Explore Senior Manager, Contact Center – Clinical Operations at Alto. Review requirements and application details.