American 1 Credit Union

Manager

• Support the Branch Manager in providing excellent member experiences aligned with the credit union’s mission
• Assist with day-to-day branch operations, core processes, lending, product sales coaching, and member growth
• Act as branch leader in the Branch Manager’s absence
• Collaborate on branch operations, member experience, and execution of short- and long-term strategy
• Monitor sales accountability, conduct regular team observations, and report to the Branch Manager
• Monitor membership, lending, and product growth benchmarks; coach the team for success
• Assist with recruitment, retention, training, and performance feedback
• Build and support an engaging and inclusive employee culture
• Assist with branch expense oversight and scheduling for appropriate coverage
• Follow and coach core processes, policies, procedures, customer identification policies, and BSA requirements
• Represent the credit union in the local community and develop partnerships with dealerships, companies, and schools
• Resolve member requests, issues, and escalations in a timely manner
• Monitor, manage, and impact branch scorecard performance
• Ensure operational excellence and branch integrity

Explore Assistant Branch Manager at American 1 Credit Union. Review requirements and application details.

Open roles

Assistant Branch Manager