ANDX

Customer Agent

• Handle inbound customer calls and provide accurate information and assistance regarding product offerings.
• Make outbound calls to past customers and online customer order requests.
• Process product orders efficiently, arrange delivery appointments, and process associated payments.
• Document all required order information accurately in required systems.
• Resolve customer concerns about orders.
• Deliver professional and courteous customer service.
• Participate in training programs.
• Optimize call time to drive daily productivity.

Customer Fulfillment Agent