Anne Arundel Dermatology

Accounts Receivable

• Perform insurance follow-up and collections activities, including telephone calls and accessing payer websites
• Identify root causes of denials, categorize denial reasons, and coordinate process improvements with clinics and management
• Apply basic understanding of coding-related denials in procedural specialties
• Own performance and communicate consistently and timely about reimbursement issues
• Resolve complex or aged inventory, including payment research and payment recoups
• Document collection activity accurately and thoroughly
• Review account information and system applications to determine the next work activity
• Verify claims adjudication using appropriate resources and applications
• Contact patients by telephone, electronically, or by letter to obtain additional information
• Edit claims to satisfy billing compliance guidelines for electronic submission
• Manage and maintain individual work lists/inventory, complete reports, and resolve high-priority and aged inventory
• Stay informed about procedure and law changes for specific insurance carriers or payers
• Communicate payer, system, and escalated account issues to management and develop solutions
• Perform other duties assigned by management

AR Specialist