Antavo Loyalty Cloud

Consultant

• Lead loyalty concept workshops with new customers
• Design loyalty concepts covering objectives, member value proposition, earning and burning mechanics, tiers, rewards, benefits and member journeys
• Close gaps in customer-provided concepts before discovery and implementation
• Review existing loyalty program performance and design
• Recommend practical changes, including new mechanics, tier and benefit adjustments, engagement campaigns or full relaunches
• Define program success KPIs and help customers measure them
• Work with Customer Success on accounts needing a fresh direction
• Join pre-sales meetings and RFP activities as the loyalty subject-matter expert
• Help prospects understand strong loyalty programs and Antavo’s out-of-the-box capabilities
• Support consulting engagement scoping and estimation
• Run functional deep-dive sessions and translate concepts into detailed functional requirements and business rules
• Map requirements to Antavo capabilities, identify gaps and agree workarounds or change requests
• Act as functional owner of loyalty logic throughout implementation
• Manage customer engagements independently or lead implementation teams with technical colleagues
• Cover planning, timelines, status updates and scope changes
• Create membership journeys and visuals illustrating customer experience and loyalty logic
• Validate that delivered solutions reflect agreed concepts and business needs
• Monitor loyalty market trends and best practices
• Build reusable concept templates, benchmarks and best-practice materials
• Share customer insights with the Product team to help shape the Antavo platform

Explore Loyalty Consultant – Business Consultant at Antavo Loyalty Cloud. Review requirements and application details.

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Loyalty Consultant – Business Consultant