AOT Technologies

Account Manager

• Own a portfolio of client accounts and serve as the senior relationship lead
• Act as a trusted senior point of contact and escalation point for clients
• Protect delivery quality and keep contracts and account finances healthy
• Manage renewals and identify scope creep
• Manage account budgets and forecasts with Finance to keep invoicing and payments on track
• Grow accounts by identifying opportunities, including AI and emerging technology, and partnering with Sales
• Collaborate with project leads in Canada and India to align delivery with client needs and agreements
• Report account health, risks and opportunities to leadership
• Help shape account management practices as AOT Technologies grows

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Senior Account Manager