appflame

Product Manager

• Own the internal support and moderation platform end-to-end, including vision, roadmap, priorities, and results
• Run one backlog for helpdesk, chat, moderation, QA, and reporting tools
• Decide what gets built and in what order
• Collaborate with other products across the company to launch features together
• Define success metrics for every release, including cost per contact, handling time, deflection, moderation speed, or accuracy
• Measure whether release metrics improve after launch
• Work with agents, moderators, and team leads to understand workflows and convert pain points into product decisions
• Integrate AI to automate repetitive work, improve cost efficiency, and enhance user experience
• Lead developers and project managers toward shared goals

Explore Product Owner – Support & Moderation Platform at appflame. Review requirements and application details.

Product Owner – Support & Moderation Platform

Public Relations

• Support Hily’s consumer and product PR campaigns in the US
• Secure earned media coverage in top-tier lifestyle, consumer, tech, business, relationships, and TV media
• Develop and pitch original data-driven, expert-led, newsjacking, and product stories
• Build and maintain relationships with journalists, editors, and producers
• Work with Hily’s internal experts to source comments and prepare media materials
• Write press releases, media pitches, expert comments, briefs, and other PR content in English
• Maintain media lists and campaign reports
• Develop new PR ideas
• Collaborate with product, marketing, social, design, and other teams

Explore PR Manager at appflame. Review requirements and application details.

Open roles

Product Owner – Support & Moderation Platform

PR Manager