Aptia Group

Business Operations

• Participate in strategic planning and decision-making related to pension administration and the change team
• Lead small to medium change initiatives or act as an active participant/subject matter expert in strategic business changes
• Contribute to implementing and communicating initiatives supporting the Operations business plan
• Collaborate with Operations colleagues to identify continual improvement opportunities
• Ensure appropriate design and effective delivery of the function’s component
• Provide technical and subject matter expert input on pensions
• Implement and maintain policies, processes, communications and quality assurance frameworks across business platforms
• Improve efficiency, effectiveness and scalability within defined parameters
• Contribute to product/proposition development
• Recommend solutions to problems and challenge the status quo
• Share good practices and innovation across the business
• Liaise regularly with internal teams and external bodies
• Contribute to Kaizen initiatives received via the Business Improvements Framework and bring ideas to closure

Lead Specialist – Business Process Review