Aquarius Charity

Assistant

• Support service user assessments, care plans, and clinical reviews
• Undertake clinical procedures within your level of training and competency, including phlebotomy, ECGs, health observations, vaccinations, and respiratory assessments
• Support the delivery of respiratory care services, including services for individuals living with long-term respiratory conditions
• Assist with smoking cessation programmes, providing practical support and encouragement to service users seeking to quit smoking
• Conduct healthcare assessments and contribute to health improvement plans
• Support health promotion initiatives aimed at improving respiratory health and overall wellbeing
• Monitor and support individuals receiving community-based health interventions, including alcohol detoxification and recovery programmes where required
• Deliver health education and harm reduction advice
• Maintain accurate clinical records and service user information in line with organisational policies
• Maintain clean, safe clinical environments and adhere to infection prevention and control standards
• Work collaboratively with clinicians and wider healthcare professionals to ensure the delivery of effective care

Respiratory Healthcare Assistant

Administration

• Act as a first point of contact for Surrey IPS Employment Services, responding professionally to telephone calls, emails, referrals and general enquiries
• Receive and process incoming referrals, checking completeness and identifying where further information is required
• Undertake initial administrative triage in line with referral pathways, eligibility criteria and agreed procedures
• Accurately input referral and client information into SystmOne and maintain high-quality, up-to-date records
• Allocate and forward referrals to the appropriate team member
• Monitor referral workflows and administrative tasks to ensure referrals progress promptly
• Identify and correct administrative errors and maintain high standards of data quality
• Provide administrative support to colleagues with SystmOne and other service processes
• Answer Bradmere House telephone calls, take accurate messages and direct callers appropriately
• Welcome people contacting the service and provide appropriate information, direction or signposting
• Process invoices through Workday and support day-to-day administration at Bradmere House

Respiratory Healthcare Assistant

Administrator