Arsenal F.C

Customer Support

• Respond to Arsenal Direct email queries professionally, supportively, and promptly
• Support order tracking, lost parcels, refunds, exchanges, payment queries, member discounts, and Stadium Tour enquiries
• Collaborate with the call centre, warehouse teams, couriers, and external partners to resolve supporter queries
• Manage personalisation requests and special supporter enquiries
• Maintain shared documents and trackers to monitor team activity and service levels
• Support the team during busy seasonal trading periods while maintaining accuracy and a positive approach

Explore Customer Service Executive – Casual Role at Arsenal F.C. Review requirements and application details.

Open roles

Customer Service Executive – Casual Role