Ashbury College

Account Manager

• Direct and progress all products through the correct route
• Manage the spec, pack copy and artwork approval process
• Provide day-to-day service delivery to the client
• Support the client’s internal teams
• Manage capacity, capabilities and facilitate client priorities
• Realise opportunities for expansion and development of service provision
• Represent Ashbury at client meetings
• Build relationships with key client stakeholders to raise Ashbury’s profile and reputation
• Compile performance and status reports
• Manage client feedback and handle difficult stakeholder conversations

Category Product Manager – Account Manager

Compliance

• Set and deliver regulatory strategy in line with company goals
• Lead the Commercial & Key Account Management teams for M&I clients
• Lead business development and drive top-line growth
• Grow the top line by 10% (c. £2m in 2027)
• Acquire ICP “A & B” customers, including large retailers and manufacturers
• Increase revenue per customer and expand the number of services used per account
• Reset the team’s ways of working by establishing clear structure, sales process and accountabilities
• Lead a commercially focused, results-driven team
• Acquire new business from high-potential segments
• Manage client relationships and position Ashbury as a strategic partner
• Secure access to senior decision makers
• Develop and implement Ashbury’s regulatory management strategy in line with business goals
• Lead and develop the business plan for Horizon Scanning Management
• Identify changes in legislation and guidance for key countries and establish training/implementation plans for the business
• Lead Knowledge Management and Knowledge Sharing Plans
• Lead the development of Ashbury as an industry thought leader from a regulatory perspective
• Monitor changes in industry best practice and application, ensuring standards are set for technical and regulatory teams
• Represent Ashbury at relevant industry events, including ‘top table’ regulatory affairs discussions
• Lead client discussions on regulatory issues to support their regulatory agenda
• Ensure client services are delivered in line with commercial agreements and are profitable
• Identify new business opportunities and market segments for growth
• Implement efficiency strategies to increase profitability
• Ensure contact matrices are included in business plans for existing and potential clients and are actionable and measurable
• Build strong relationships across multiple functions and levels of key clients
• Set clear performance goals, KPIs, and targets for teams, departments, or projects
• Monitor individual and team performance

Head of Regulatory, Commercial

Advisor

• Check and approve specifications and artworks for major UK retailers
• Review spec/pack copy, artwork, and formulations
• Perform regulatory adaptations
• Apply legal labelling requirements and retailer policy requirements
• Explain product information decisions to clients
• Provide expertise on product information and labelling compliance

Product Information Advisor – Contractors

• Check and approve specifications and artworks for major UK retailers
• Review spec/pack copy, artworks, formulations and regulatory adaptations
• Apply legal labelling requirements and retailer policy requirements
• Interpret and apply legal guidelines to product information
• Explain product information decisions to clients

Product Information Advisor – 3-Month FTC

• Check and approve specifications and artworks for major UK retailers
• Interpret and apply legal guidelines and retailer policy requirements
• Provide advice, training and consultation across aspects of food law
• Deliver complete product specifications and label information for product launches
• Help clients enter new global markets with product information compliance
• Help protect brands by supporting safe, informed consumer choices
• Apply product information requirements and explain decisions to clients

Category Product Manager – Account Manager

Head of Regulatory, Commercial

Product Information Advisor – Contractors

Product Information Advisor – 3-Month FTC

Product Information Advisor – 6-Month FTC