Aspire Technology Partners

Sales Operations Manager

• Partner with Aspire and/or vendor engineering teams to acquire Bills of Materials or build configurations directly in vendor design and quoting tools
• Request formal vendor quotes from technical/pre-sales teams in response to customer requirements
• Submit requests for special vendor pricing, including deal registration and price deviation, through vendor online portals and track them through approval
• Validate approved special pricing against corresponding Aspire quotes and update cost and customer-facing pricing
• Monitor deal registration expiration dates and renew them as required
• Build accurate quotes for customers or Account Managers, confirming pricing, part numbers, and configurations
• Answer quote-related questions and prepare revised quotes as customer requirements change
• Validate final pricing against customer purchase orders and vendor quotes, then process orders in NetSuite
• Create associated Professional Services projects or Managed Services agreements when applicable
• Coordinate with vendor and distributor representatives on quote and order status
• Escalate vendor delays or discrepancies to keep customer commitments on track
• Maintain accurate quote, opportunity, and order records in the CRM and NetSuite
• Resolve customer-related issues such as order discrepancies and pricing questions
• Identify workflow improvements and collaborate with Sales, Finance, and Service Delivery to implement them

Sales Operations Specialist