ATI Physical Therapy

Authorization Specialist

• Develop relationships with Nurse Case Managers/Adjusters to provide top notch customer service experience
• Verify and obtain authorizations as required by insurance companies dependent upon plan coverage for all patients
• Accurately enter authorized dates, visits, or units into ATI’s Electronic Medical Records (EMR) to track therapy services
• Coordinate communication between insurance companies and the clinic regarding insurance-specific forms and timelines
• Provide feedback for authorization changes according to insurance plan changes
• Collaborate with the Central Billing Office regarding missed authorizations
• Handle the assigned authorization workload efficiently to ensure timely completion of requests
• Ensure compliance with departmental and company policies and procedures
• Complete all assigned training programs
• Collaborate with team members using supportive communication, respect, and appropriate feedback