Atkinson Aeronautics & Technology Inc.

Representative

• Serve as an EW/EMSO Field Service Representative and Subject Matter Expert supporting an advanced Army EW pod R&D program
• Provide operational and technical expertise regarding Electronic Warfare, Electromagnetic Spectrum Operations, and electromagnetic spectrum-dependent operations
• Support development, integration, testing, evaluation, fielding, and operational employment of the EW pod
• Provide hands-on operator and technical training to U.S. Army personnel at CONUS and OCONUS locations
• Develop, update, and deliver training materials, operator instruction, technical presentations, demonstrations, and other training products
• Support system demonstrations, test events, operational assessments, Army exercises, fielding activities, and other program events
• Provide operational feedback to engineers and developers based on Army user requirements, system performance, and field lessons learned
• Serve as liaison between Army operators, Government program personnel, engineers, developers, test personnel, and stakeholders
• Assist users with system setup, operation, configuration, troubleshooting, maintenance, and employment
• Support troubleshooting of hardware, software, integration, communications, and operational issues
• Evaluate system performance and document observations and recommendations
• Assist with tactics, techniques, procedures, training concepts, and operational employment recommendations
• Collect and communicate operator feedback, technical discrepancies, performance information, and lessons learned
• Support system upgrades, modifications, configuration changes, software updates, and technical refresh activities
• Provide field-level technical assistance to Army units
• Develop and maintain field reports, trip reports, training documentation, technical documentation, status reports, and other program deliverables
• Maintain professional relationships with Army customers, Government representatives, operational units, engineering teams, and stakeholders
• Perform additional EW, EMSO, R&D, training, and field-support duties as required

Field Service Representative – FSR