Atticor

Attorney

• Review potential cases escalated for attorney evaluation and determine whether they meet applicable law-firm acceptance criteria
• Evaluate liability, comparative fault, insurance coverage, damages, jurisdiction, and other factors affecting case viability
• Identify concerns involving disputed liability, insufficient coverage, minimal damages, statute of limitations, and other legal issues
• Determine whether cases should be accepted, declined, referred, or returned for additional information
• Review intake notes, recorded calls, documents, and other relevant information
• Document attorney decisions and reasoning in the case management system
• Identify recurring case-qualification issues and recommend improvements
• Handle escalated client concerns requiring attorney involvement
• Speak directly with prospective clients to answer legal questions and clarify potential claims
• Explain legal processes, representation, and next steps
• Support intake agents with legal guidance on liability, coverage, case types, and acceptance criteria
• Provide real-time guidance on complex or borderline cases
• Assist with training and educating intake agents on legal concepts and case evaluation
• Provide feedback to improve intake quality
• Help agents recognize when attorney involvement is necessary and distinguish legal information from legal advice
• Collaborate with intake management to promote consistency and accuracy in case evaluation
• Identify trends in declined cases, case quality, and recurring intake issues
• Assist in developing and refining intake procedures, training materials, and case acceptance guidelines
• Improve operational efficiency, client experience, and overall case quality
• Support compliance with applicable legal, ethical, and firm-specific requirements

Explore Intake Attorney at Atticor. Review requirements and application details.

Open roles

Intake Attorney