Avis Greece

Customer Support

• Provide phone support and answer inbound customer calls about listings, transactions, financing, and general inquiries
• Provide email support and respond to customer inquiries and follow-ups
• Proactively call back customers who could not be reached initially
• Handle after-sales support and resolve post-purchase questions and issues
• Track and process orders and monitor order status through fulfillment
• Schedule and coordinate vehicle inspection appointments
• Communicate and coordinate with vendors on availability, timelines, and issue resolution
• Log and track customer interactions in company systems
• Coordinate with sales, operations, and logistics teams to resolve customer issues
• Help maintain service quality during promotions and seasonal volume spikes
• Flag recurring customer pain points to improve the platform and processes

Customer Service Representative

Financial Planning and Analysis

• Maintain and update accounting records, ensuring accuracy and completeness
• Process payments and receipts in a timely and accurate manner
• Perform bank and account reconciliations
• Support monthly closing procedures and financial reporting
• Maintain organized filing systems and accounting databases
• Support credit operations by analyzing financial data
• Assist in credit evaluations
• Ensure smooth execution of credit and collection processes
• Provide administrative support to the Finance Team as required
• Manage multiple tasks and meet deadlines

Customer Service Representative

Financial Operations Assistant