Azul Linhas Aéreas Brasileiras

Product Manager

• Schedule and lead meetings with business units, vendors, and the internal IT team
• Follow up on outstanding activities with vendors, business units, and the curation team
• Request management support in conflict situations
• Monitor business unit satisfaction
• Report on activity progress
• Monitor the effectiveness of help desk scripts and develop action plans for adjustments
• Report completed activities daily through a timesheet
• Support the audit process
• Engage and follow up with responsible parties during critical system incidents
• Prepare technical specifications for coordinator review
• Propose and discuss solution architecture with the responsible architects
• Prepare RMs for testing and production environments
• Participate in project conceptualization and propose new solutions
• Analyze and propose improvements to business processes
• Prepare business cases for review by a senior analyst or coordinator
• Take responsibility for medium- and high-complexity projects, including schedules, project plans, project charters, change requests, testing plans, RMs, and project closure documents
• Propose improvements to existing systems
• Prepare status reports for projects under their responsibility
• Follow up on proposals and negotiations with the Procurement team

Mid-Level Product Owner Analyst