BAE Systems Digital Intelligence

Infrastructure Engineer

• Carry out agreed operational procedures under instruction and according to documented methods
• Assist with maintenance, installation, and problem resolution activities
• Assist with virtual and physical infrastructure, network, and storage builds and rebuilds in laboratory and customer environments
• Create, improve, and maintain accurate technical documentation
• Assist with routine maintenance of IT platforms to ensure secure and efficient operation
• Contribute to small project build and implementation, including testing and transition activities
• Record time, progress, and outcomes accurately
• Assist with planning and implementation of maintenance and installation work
• Follow support and maintenance procedures at customer sites while accompanied or supervised
• Investigate operational problems and incidents, escalating issues beyond current experience
• Follow applicable security procedures and understand service-level agreement requirements
• Complete formal study within the agreed timeframe
• Learn Agile and DevOps practices through team ceremonies
• Develop familiarity with software supporting Cross Domain products, including Java-based components
• Share learning with peers and other apprentices
• Suggest improvements to processes, templates, and documentation

Cross Domain Infrastructure Engineer