BakerAvenue Wealth Management

Financial Planning and Analysis

• Own the administration of Orion, the firm's portfolio management and reporting system
• Serve as the primary liaison to the vendor, investigating and resolving system and reporting issues
• Develop command of the firm's reporting ecosystem and provide thought leadership on platform functionality
• Roll out new functionality and train users across the firm
• Manage projects spanning alternative investments, portfolio reporting, and potential system conversions
• Process and maintain alternative investment data, including account statements, capital call notices, distribution notices, and tax documents
• Own completion of subscription documents for Clients investing in alternative investments
• Download, organize, archive, and load fund documents into document management and alternative investment data platforms
• Communicate with fund managers, fund administrators, and custodians to obtain missing statements and notices and reconcile documents to expected account sets
• Monitor internal task queues and workflow systems for alternative investment update requests
• Update market values, capital activity, and transaction data for Client reporting, billing, and management reporting
• Perform daily reconciliations and resolve delinked, unlinked, or otherwise discrepant accounts
• Conduct periodic reconciliations and audits across the reporting system and downstream applications
• Provide quarter-end reporting support, including preparation, report generation, posting, and issue correction
• Respond to internal and Client custom reporting requests
• Partner with the wealth advisory team to troubleshoot reporting issues
• Identify process improvements that improve productivity, efficiency, Client service, and operational risk mitigation

Investment Reporting Manager – Experienced with Orion

Client Services Representative

• Strategically partner with the Wealth Advisory team, Operations team, and other team members to deliver clients an impeccable experience
• Prepare, open and process new client paperwork for account establishment
• Ensure key client information and documentation is up to date
• Interact with custodian broker/dealer, outside money managers, mutual funds, insurance and annuity companies
• Facilitate money movement requests, account research, data entry, client onboarding/offboarding
• Resolve client issues and process account maintenance requests in a timely manner
• Research information needed to prepare documents for client meetings
• Establish and maintain ongoing relationships with clients
• Provide support functions to various internal teams and work on projects independently

Client Service Associate

• Strategically partner with the Wealth Advisory team, Operations team, and other team members to deliver clients an impeccable experience
• Provide support functions to various internal teams and work on projects independently
• Prepare, open, and process new client paperwork as part of the account establishment process
• Ensure key client information and documentation is up to date
• Interact with custodian broker/dealer, outside money managers, mutual funds, insurance and annuity companies
• Facilitate money movement requests, account research, data entry, client onboarding/offboarding
• Resolve client issues and process account maintenance requests in a timely manner
• Research information needed to prepare documents for client meetings
• Establish and maintain ongoing relationships with clients