Banyan Treatment Centers

Clinical Specialist

• Support the National Clinical Director of Virtual Care in building, refining, and scaling the infrastructure behind Banyan's Virtual IOP
• Lead design, build-out, and ongoing iteration of the enhanced clinical training program
• Partner with Clinical Supervisors on staff training needs identified through supervision and case review
• Build onboarding curriculum aligned with the Clinical Operations Coordinator
• Map and refine the clinical intake process, including workflow, documentation templates, and hand-off points
• Partner with Compliance on documentation adherence audits and staff remediation plans
• Track compliance gaps and develop job aids, checklists, and reference tools for clinical staff
• Design outcomes tracking policies and select measurement tools
• Build reporting cadence and dashboards for clinical KPIs and census-related outcomes
• Translate outcomes data into curriculum and continuous program improvement recommendations
• Develop alumni programming for the Virtual IOP track and support transitions into alumni programming
• Contribute program design input and draft frameworks for the evolution of the telehealth IOP model
• Support admission criteria and clinical framework projects
• Establish and facilitate a patient/client feedback panel and synthesize feedback into actionable recommendations
• Provide PRN facilitation coverage for IOP groups as needed
• Support additional cross-functional initiatives for telehealth IOP growth and strategic priorities

Clinical Program Improvement Specialist