Baron Weather

Customer Success Manager

• Provide frontline technical support for Baron software and systems via phone, email, and remote access tools
• Diagnose and resolve client issues
• Create and maintain technical documentation, support resources, and FAQs
• Escalate complex issues to internal engineering or development teams while maintaining client communication ownership
• Participate in software/data testing and QA
• Participate in remote training webinars and on-site client training
• Maintain accurate records of client interactions, issue resolution steps, and support outcomes
• Contribute to improving client support strategies and internal procedures
• Support clients in a 24/7 operational environment
• Work closely with Client Experience leadership to support customer satisfaction and loyalty

Explore Client Success Meteorologist at Baron Weather. Review requirements and application details.

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Client Success Meteorologist