Basata

Artificial Intelligence

• Own multiple customer implementation projects concurrently from contract handoff through go-live and stabilization
• Manage internal and external stakeholders throughout each project lifecycle
• Report project status and communicate clearly with internal and external teams
• Manage projects against defined phase gates and hold gates until requirements are met
• Provide feedback to the program and project management office to refine best practices and standardization
• Conduct on-site current-state process walkthroughs with staff
• Map workflows using swimlane process maps and validate them with end users
• Diagnose process failures using data and root-cause analysis
• Translate workflow findings into AI agent configuration, routing rules, extraction fields, and escalation paths
• Own defect triage during testing and determine what ships, waits, or is out of scope
• Lead kickoff, discovery, UAT, and training sessions for front-desk staff and physician owners
• Set realistic customer expectations about product capabilities
• Deliver post-go-live reviews supported by performance data

Explore AI Workflow Engineer at Basata. Review requirements and application details.

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AI Workflow Engineer