Batory Foods Inc

Account Manager

• Serve as the primary point of contact for assigned accounts, building and maintaining long-term, trusted relationships with key stakeholders.
• Develop and implement account plans to analyze current business performance, identify growth opportunities, and address customer challenges.
• Actively manage a portfolio of accounts by addressing client inquiries, resolving issues, and providing tailored solutions to meet customer needs.
• Analyze market trends, customer data, and competitive insights to identify opportunities for business development and share recommendations with internal stakeholders.
• Collaborate with internal teams, including marketing, product, and customer support, to ensure the successful delivery of solutions and services.
• Proactively identify and pursue new opportunities within existing accounts and target accounts to expand revenue and improve customer satisfaction.
• Manage the sales process by preparing quotes, negotiating pricing, and finalizing agreements that align with company goals and customer expectations.
• Maintain detailed records of customer interactions, account activities, and opportunity pipelines in the CRM system.
• Monitor and report on account performance, including forecasts, revenue growth, and margin management, to ensure alignment with business objectives.
• Organize and lead periodic business reviews with clients to assess satisfaction, identify future needs, and strengthen partnerships.
• Provide exceptional customer service to ensure client satisfaction and retention, acting as a brand ambassador for the company.
• Stay informed about industry trends, product developments, and competitive offerings to deliver valuable insights to clients.

Account Manager – Centralized Sales

Growth Marketing

• Serve as the organization’s subject matter expert for texture ingredients
• Lead initiatives that drive market share growth through strategic supplier relationships, cross-functional collaboration, and direct customer engagement
• Support business planning and collaboration to understand product functionality, applications, and market opportunities
• Communicate opportunity pipeline information
• Provide guidance and training to sales teams on product benefits, applications, and market positioning
• Deliver internal and external training on hydrocolloids and starches
• Identify new market opportunities, target segments, and growth initiatives
• Analyze market trends, competitive activity, and functionality to support strategic decision-making
• Develop and execute product line and go-to-market strategies on selected product lines
• Support customer engagement through sales meetings, customer visits, and collaborative business development efforts
• Expand product penetration within existing accounts and acquire new opportunities
• Own product, technical, and processing knowledge for Batory Texture
• Build and create market position by locating, developing, defining, and closing business
• Update job knowledge through educational opportunities, professional publications, and personal networks

Account Manager – Centralized Sales

Market Growth Manager