batterium

Customer Support

• Handle customer inquiries by phone and email
• Advise and support customers with products, orders, and services
• Enter, process, and follow up on customer orders
• Handle complaints and warranty cases
• Maintain and update customer, order, and case data in the ERP and CRM systems
• Monitor delivery dates and proactively communicate regarding questions or deviations
• Collaborate with Sales, Technical Product Support, Logistics, and other specialist departments
• Assist with administrative tasks in day-to-day operations
• Contribute to high customer satisfaction and the continuous improvement of service quality
• Support French-speaking customers and partners, depending on language proficiency

Explore Customer Service, Part-Time at batterium. Review requirements and application details.