BENNETT MOTOR EXPRESS MANAGEMENT, INC

Account Manager

• Serve as the primary contact for clients, building and maintaining strong relationships to ensure customer retention and satisfaction
• Identify and pursue opportunities to expand service offerings with existing clients
• Oversee end-to-end execution of transportation services, ensuring timely deliveries, cost efficiency, and operational accuracy
• Track and review service performance metrics, including delivery times, freight costs, and carrier performance
• Address and resolve service issues or disruptions with internal teams and clients
• Assist in contract negotiations and renewals
• Provide regular performance reports, insights, and process-improvement recommendations to clients
• Collaborate with operations, finance, and customer service teams
• Conduct periodic account reviews with clients
• Stay informed of transportation logistics industry trends, regulations, and developments

Account Manager – Transportation & Logistics