Beonic

Customer Success Manager

• Manage Beonic’s Retail customer portfolio as Key Account Manager
• Work daily with senior decision makers across Retail and Leisure, Commercial Property, and Stadiums
• Provide responses to technical or account queries, project management, and client management
• Provide technical support and training for customers of the Beonic SaaS platform
• Liaise with internal technical and account teams to solve client problems
• Consult with clients on integrating their systems and networks with Beonic’s SaaS platform
• Assist Beonic Sales teams in creating customer proposals and cost estimates
• Work with the Beonic Digital Strategy team to optimise customers’ marketing strategies, campaigns, and content
• Ensure contract renewal, upsell, and growth across the Retail portfolio
• Provide a smooth handover to the returning Customer Success Manager, including documentation of account status and open items

Explore Customer Success Manager – Maternity Cover, Contract at Beonic. Review requirements and application details.

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Customer Success Manager – Maternity Cover, Contract