Betterworks

Solutions Engineer

• Partner with Sales, Customer Success, and Product teams to design and deliver solutions for Enterprise customers
• Collaborate with Account Executives during sales cycles to uncover business challenges and align solutions with HR and leadership priorities
• Prepare demo environments showing technical and business outcomes of Betterworks software
• Deliver tailored product demonstrations, proof-of-concepts, and solution overviews
• Demonstrate how technical features produce positive business outcomes
• Translate HR processes into scalable solution configurations
• Design and manage sandbox and trial environments
• Ensure solutions meet security, compliance, and IT standards and support InfoSec and procurement reviews
• Support early customer onboarding and implementation and ensure a smooth handoff from sales to services
• Advise HR executives on ROI and outcomes related to engagement, retention, and productivity
• Provide technical and functional expertise during executive briefings, CAB meetings, and Innovation Days
• Provide market and customer feedback to Product Management for roadmap prioritization
• Collaborate with Customer Success and Professional Services to ensure consistent solution delivery and customer outcomes

Senior Solutions Engineer