BEUMER Group

Customer Support

• Support Customer Support and Sales teams with engineering input for system upgrades, retrofits, and modernization proposals
• Assist Service and Project Managers with field support, commissioning assistance, and troubleshooting of installed systems
• Evaluate existing system configurations and customer requirements to develop engineering solutions for modifications and improvements
• Assess system performance, manufacturing feasibility, cost, and maintenance implications of proposed changes
• Develop and modify system layouts and components using 2D and 3D CAD tools, including steel structures, sheet metal parts, and BEUMER equipment
• Optimize designs for maintainability, cost-efficiency, and operational performance
• Prepare specifications, as-built updates, and service-related technical documentation
• Coordinate and support fabrication, procurement, and installation of retrofit or replacement components
• Collaborate with Engineering, Purchasing, Project Management, and Field Service teams
• Maintain engineering changes, service reports, and technical documentation
• Develop and support project schedules for service-related engineering efforts
• Review system designs against customer requirements, operational standards, and performance expectations
• Support and lead smaller-scale service engineering projects, including retrofit initiatives and system enhancements
• Participate in root cause analysis and continuous improvement initiatives to improve system reliability and reduce downtime

Explore Mechanical Project Engineer, Customer Support at BEUMER Group. Review requirements and application details.

Mechanical Project Engineer, Customer Support

• Support BEUMER’s installed systems within the Customer Support division
• Translate customer operational needs into effective control system solutions for existing installations
• Troubleshoot, maintain, and enhance machine control systems for BEUMER sorters using standard BEUMER control code
• Diagnose and resolve PLC, controls, and system-level issues in live operational environments
• Support corrective maintenance, preventive maintenance, and system optimization
• Interpret electrical design drawings and specifications for troubleshooting and modifications
• Collaborate with Electrical Engineering on I/O network troubleshooting, updates, and system improvements
• Partner with software developers and cross-functional teams to resolve system issues and implement enhancements
• Participate in system testing, validation, and updates remotely and on-site
• Prepare and maintain service documentation, including as-built updates and change logs
• Support commissioning, retrofits, and system upgrades at customer sites
• Assist with modernization and continuous improvement initiatives
• Provide technical support and guidance to Field Service Technicians and customers
• Contribute to root cause analysis and implement corrective actions
• Support special projects and other assigned duties

Explore Controls Engineer II, Customer Support at BEUMER Group. Review requirements and application details.

Open roles

Mechanical Project Engineer, Customer Support

Controls Engineer II, Customer Support