BG Unified Solutions Pty Ltd

Program Manager

• Define and maintain a prioritized cloud operations program roadmap
• Facilitate intake and prioritization across application, security, compliance, and infrastructure stakeholders
• Maintain authoritative views of in-flight and upcoming work, ownership, dependencies, and target dates
• Resolve priority conflicts and make trade-offs explicit
• Translate business and technical requirements into cloud transformation roadmaps and architectural guidance
• Assess incident, change, request, escalation, and on-call workflows for improvement opportunities
• Lead process improvement initiatives from current-state analysis through rollout and adoption tracking
• Identify and champion automation opportunities that reduce manual toil
• Drive DevOps practices, automated CI/CD pipelines, and Infrastructure as Code adoption
• Implement and maintain cloud and infrastructure observability strategies for distributed systems
• Define standard operating procedures, runbooks, and intake paths
• Establish and drive accountability for operational health metrics
• Work with scrum teams, clarify scope, remove blockers, and represent operational requirements in sprint planning
• Interface between Cloud Operations and application teams to manage dependencies, service expectations, and handoffs
• Build executive-level reporting on program status, risks, decisions, and outcomes
• Facilitate steering committees, working sessions, post-incident reviews, and retrospectives
• Surface risks, resourcing gaps, and misalignment with recommended options
• Own program plans, milestones, RAID logs, and change control across concurrent initiatives
• Track benefits realization and connect completed work to operational or financial outcomes
• Ensure security, compliance, audit, and change management requirements are met
• Manage vendor and partner engagements supporting cloud operations programs

Senior Program Manager – Cloud Operations

Operations

• Build and maintain financial, sales, and pipeline dashboards
• Ensure CRM data is current and accurate
• Analyze spending against budget
• Help drive the annual budget and forecast
• Own the monthly billing cycle for AWS, GCP, and Azure business
• Reconcile cloud vendor charges against customer billing
• Resolve discrepancies, credits, and customer or vendor inquiries
• Manage day-to-day accounts payable and accounts receivable processes
• Manage vendor invoices, payment requests and remittances, customer invoicing, collections, and payment application issues
• Support month-end and year-end closing of the books
• Prepare journal entries
• Reconcile bank statements and general ledger accounts
• Assist in preparing financial statements
• Assist in annual budgeting and forecasting processes
• Track and analyze departmental spending against budget
• Report budget variances to the leadership team
• Provide analysis to support data-backed decisions
• Support employee expenses, vendor onboarding, contract and subscription records, and evolving operational needs
• Identify process improvements and help implement scalable systems and controls
• Report to the Senior Finance Manager
• Work directly with leadership and the Korea office

Senior Program Manager – Cloud Operations

Finance Operations Analyst, Korean Bilingual