BGTS

ServiceNow

• Own an assigned ServiceNow workstream end to end, from initial analysis through design, development, testing, Release to Production and hypercare
• Establish and maintain delivery plans, priorities, milestones, dependencies and expected outcomes
• Drive analysis and ensure requirements, technical dependencies and design decisions are understood before development
• Identify technical blockers, dependencies and design risks and drive resolution
• Coordinate development activities and track progress against the workstream plan
• Coordinate testing and UAT, including readiness, business participation, defect management and resolution
• Drive Release to Production readiness, approvals, documentation, testing evidence and release artefacts
• Coordinate production release and hypercare through agreed completion criteria
• Own workstream risks, issues, actions and dependencies, with clear ownership and timely escalation
• Maintain Jira and other project tracking tools
• Produce workstream status reports for the Project Manager, Product Owner and project governance
• Organise and lead workstream meetings, workshops and stakeholder discussions
• Coordinate Business Unit and stakeholder engagement
• Translate complex technical topics into clear information for business stakeholders and project management
• Prepare or coordinate project documentation, presentations, decisions, communications and supporting material
• Proactively identify gaps, outstanding decisions and potential delivery problems
• Work independently and escalate architectural, product or project-level decisions when required

Explore ServiceNow Technical Delivery Lead – PMO Consultant at BGTS. Review requirements and application details.