ServiceNow Technical Delivery Lead – PMO Consultant
BGTS
Posted: 10/19/2026ITSMServiceNow
ServiceNow Architect
Iowa State University School of Education
Posted: 10/19/2026ServiceNow
NMS ServiceNow Software Designer – IT SD3
AT&T
Posted: 10/19/2026AnsibleJavaJavaScriptLinuxMariaDBMySQLPerlPythonRDBMS+4 more
NMS ServiceNow Software Designer – IT SD 2
AT&T
Posted: 10/19/2026AnsibleITSMJavaJavaScriptLinuxPerlPythonRDBMSSDLC+4 more
ServiceNow VR Configuration Compliance Consultant
Windward Consulting
Posted: 10/19/2026CloudITSMJavaScriptServiceNowSOAPSplunk
ServiceNow VR Configuration Compliance Consultant
Windward Consulting
Posted: 10/19/2026CloudITSMJavaScriptServiceNowSOAPSplunk
Principal ServiceNow Developer
LouisianaNOW.Jobs
Posted: 10/17/2026ITSMJavaScriptSDLCServiceNowSOAP
Senior ServiceNow Developer
LouisianaNOW.Jobs
Posted: 10/17/2026AngularITSMJamfJavaScriptServiceNowSOAP
NMS ServiceNow Software Designer – IT SD 2
AT&T
Posted: 10/17/2026AnsibleITSMJavaJavaScriptLinuxPerlPythonRDBMSSDLC+4 more
Principal ServiceNow Developer
General Dynamics Information Technology
Posted: 10/17/2026ITSMJavaScriptSDLCServiceNowSOAP
ServiceNow Developer
DXC Technology
Posted: 10/16/2026JavaScriptReactServiceNowSOAP
ServiceNow ITAM Developer
Seamless Migration LLC
Posted: 10/16/2026CloudJamfJavaScriptOracleServiceNowSOAP
ServiceNow SecOps, VR Developer
Seamless Migration LLC
Posted: 10/16/2026JavaScriptServiceNow
ServiceNow IRM Developer
Seamless Migration LLC
Posted: 10/16/2026ITSMJavaScriptServiceNow
ServiceNow ITSM Developer
Seamless Migration LLC
Posted: 10/16/2026ITSMJavaScriptServiceNow
Senior Manager, Service Management – ServiceNow Platform
Biogen
Posted: 10/16/2026Cyber SecurityITSMJavaServiceNow
Director, AI Support Transformation – ServiceNow
Harris Computer
Posted: 10/16/2026ServiceNow
Product Delivery Manager, Enterprise Service Management – ServiceNow
CHS Inc.
Posted: 10/16/2026AzureITSMServiceNow
Product Delivery Manager, Enterprise Service Management – ServiceNow
CHS Inc.
Posted: 10/16/2026AzureITSMServiceNow
Senior Principal ServiceNow Developer
General Dynamics Information Technology
Posted: 10/16/2026AngularITSMJamfJavaScriptServiceNowSOAP
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in ServiceNow implementations, managing technical delivery workstreams from analysis to production, and effectively communicating complex technical topics to non-technical stakeholders. Proficient in project management methodologies, including Agile, with a focus on stakeholder engagement and risk management.
Highest-signal resume keywords
ServiceNow Implementation ExperienceProject Management SkillsAgile Delivery ExperienceJira ProficiencyStakeholder Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own an assigned ServiceNow workstream end to end, from initial analysis through design, development, testing, Release to Production and hypercare
- Establish and maintain delivery plans, priorities, milestones, dependencies and expected outcomes
- Drive analysis and ensure requirements, technical dependencies and design decisions are understood before development
- Identify technical blockers, dependencies and design risks and drive resolution
- Coordinate development activities and track progress against the workstream plan
- Coordinate testing and UAT, including readiness, business participation, defect management and resolution
- Drive Release to Production readiness, approvals, documentation, testing evidence and release artefacts
- Coordinate production release and hypercare through agreed completion criteria
- Own workstream risks, issues, actions and dependencies, with clear ownership and timely escalation
- Maintain Jira and other project tracking tools
- Produce workstream status reports for the Project Manager, Product Owner and project governance
- Organise and lead workstream meetings, workshops and stakeholder discussions
- Coordinate Business Unit and stakeholder engagement
- Translate complex technical topics into clear information for business stakeholders and project management
- Prepare or coordinate project documentation, presentations, decisions, communications and supporting material
- Proactively identify gaps, outstanding decisions and potential delivery problems
- Work independently and escalate architectural, product or project-level decisions when required
Requirements
What you’ll need- Strong practical experience delivering ServiceNow and/or complex ITSM implementations
- Good technical understanding of ServiceNow, including underlying concepts and dependencies
- Experience taking responsibility for a technical delivery workstream from analysis through production
- Strong understanding of the software delivery lifecycle, including requirements analysis, design, development, testing, UAT, release and hypercare
- Experience coordinating technical teams, Product Owners, Architects, testers and business stakeholders
- Strong project management and PMO capabilities, including planning, progress tracking, RAID management, dependency management and status reporting
- Ability to identify delivery problems and drive resolution
- Strong Jira experience, including structured backlogs, Epics, User Stories and delivery workflows
- Experience working in Agile or hybrid delivery environments
- Ability to communicate technical topics clearly to non-technical stakeholders
- Strong stakeholder management and facilitation skills
- Ability to operate independently in a complex enterprise environment with multiple dependencies and stakeholder groups
- Excellent written and spoken English; minimum B2, preferably C1
- Strong hands-on ServiceNow implementation experience in a consulting, implementation, solution delivery or similar role
- Solid technical understanding of ServiceNow platform concepts, architecture, integrations, dependencies and implementation considerations
- Ability to work effectively with solution architects, technical consultants, developers and business stakeholders
- Practical experience translating business requirements into ServiceNow solutions and supporting implementation decisions
- Prior ServiceNow delivery capacity, such as ServiceNow Consultant, ServiceNow Business Analyst, Implementation Lead or similar hands-on implementation role
- ServiceNow end-user, project manager or business stakeholder experience alone is insufficient
Benefits
Comp & perks- Full-time engagement at 100% utilization (40 hours per week)
- Contract through 31.12.2026, with a 2027 extension very likely
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNowITSM ImplementationsRequirements AnalysisSoftware Delivery LifecycleTesting and UATRelease ManagementDependency ManagementTechnical AnalysisDocumentation PreparationBusiness Requirements Translation
Soft Skills
Communication SkillsFacilitation SkillsProblem-Solving SkillsIndependent WorkStakeholder Engagement
Tools & Technologies
JiraProject Tracking ToolsAgile MethodologiesWorkstream Management Tools
Industry Keywords
ServiceNow ConsultantServiceNow Business AnalystImplementation LeadEnterprise EnvironmentTechnical Dependencies