Bird Buddy

Business Operations

• Own the strategy and execution ensuring the company’s ERP system supports growth and increases efficiency
• Gather expectations across functions and manage the ERP development and adoption roadmap
• Serve as the primary point of contact for the CFO, COO, and executives regarding NetSuite capabilities and priorities
• Translate competing priorities into a single prioritized backlog
• Manage internal and external resources, including the NetSuite Specialist and managed-services partners
• Turn business requirements into a clear technical backlog and review delivered work
• Decide which projects run and in what order
• Create a development and onboarding plan for functions not yet using the system
• Manage vendors, partners, governance, budget, and build-versus-buy decisions
• Stabilize the current system, including through high season
• Own change control affecting financial statements or closed periods, including stakeholder sign-off and timing
• Set the working cadence and ensure knowledge is documented in runbooks
• Drive predictable monthly close, adoption, and efficiency across the business

Business Systems Manager