BIRDROCK

General

• Collaborate with Account Managers to create a strong customer support experience
• Create and present renewal quotes to customers
• Notify customers of upcoming contract expiration
• Act as the liaison between customers, partners and distributors
• Build strong relationships with internal team, partners, and customers
• Work with internal stakeholders to grow accounts and drive customer retention
• Work collaboratively with the renewals team to manage the renewals pipeline and weekly forecast
• Present quotes and renewals calendars with customers
• Understand customers’ support renewal needs and provide recommendations as needed

Explore Renewals Specialist at BIRDROCK. Review requirements and application details.

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Renewals Specialist