Blacksmith Agency

Account Manager

• Build and execute an account plan for every client in the portfolio
• Understand each client's offerings, plans and where Blacksmith should fit
• Proactively bring clients proposals for needed work
• Scope, quote, negotiate and close expansion and new project deals in Salesforce
• Own deals from signal to signature without handing warm leads to someone else
• Lead client relationships alongside Project Managers and Strategists who own delivery
• Run quarterly business reviews using performance data and make recommendations with financial targets
• Identify churn risk early and manage renewals
• Keep Salesforce current
• Sell recurring website support, PPC, SEO, GEO, GMB and traditional marketing programs