Bland

Account Manager

• Identify, evaluate, and source new technology partners across complementary software, telecom, and contact center platforms
• Build partner relationships from initial outreach through agreement and launch
• Own and grow a portfolio of existing technology partnerships
• Establish shared priorities and relationships across business, technical, and executive stakeholders
• Build business cases for new partnerships and expansion opportunities
• Work with partners and Product and Engineering to define joint use cases, align integration requirements, coordinate launches, and bring feedback into roadmap discussions
• Lead partnership negotiations with leadership, Legal, and Finance
• Develop and execute joint go-to-market plans with Sales and Marketing, including positioning, partner enablement, co-selling, and targeted campaigns
• Establish partner goals and run regular business reviews focused on integration adoption, partner-sourced and partner-influenced pipeline, revenue, and customer outcomes
• Identify and resolve barriers to partner success and clarify ownership across teams
• Use performance data to identify expansion opportunities and prioritize investments
• Build repeatable playbooks, partner plans, and reporting; use tools and automation to reduce manual coordination

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Director of Technology Partnerships