BME Strategies

Clinical Advisor

• Lead the vision, backlog, and delivery of a vaccine management and clinical case management system for Massachusetts local health departments
• Act as product owner between local public health practitioners, the Massachusetts Department of Public Health Office of Local and Regional Health, and the IT delivery team
• Ensure the system supports immunization clinics, vaccine inventory and accountability, public health nursing case management, and insurance billing for clinical services
• Align the system with related DPH platforms' data model, user experience and governance
• Lead project design and attend to client relationships
• Serve as a technical expert and/or individual contributor on specialized workstreams
• Mentor junior staff through coaching and knowledge-sharing and potentially develop internal training materials
• Manage projects to exemplary client satisfaction and surface business opportunities with existing clients
• Contribute technical expertise to proposals and RFP responses and participate in pitching as a subject matter expert
• Communicate product vision, roadmap and success measures
• Translate DPH program priorities and local health department needs into product outcomes
• Define requirements for clinic planning and scheduling, vaccine inventory and ordering, cold chain and temperature excursion tracking, wastage and lot management, and administration documentation
• Ensure workflows support state and federal vaccine programs and data exchange with the Massachusetts Immunization Information System
• Support mass vaccination and emergency response use cases, including point-of-dispensing operations
• Define requirements for public health nursing case management, including intake, assessment, care plans, home visits, follow-up, referrals and case closure
• Address tuberculosis, communicable disease follow-up, and maternal, child and family health visit programs
• Coordinate interoperability requirements with MAVEN and other DPH systems
• Define requirements for insurance eligibility verification, claims generation, coding, claim tracking, denials and reconciliation
• Support billing to MassHealth, Medicare and commercial payers
• Serve as primary liaison between local health departments, DPH program staff and the IT team
• Lead user research, workgroups, demos and user acceptance testing with public health nurses, clinic staff and health directors
• Support training, onboarding, user guides and adoption across diverse departments, with focus on rural communities
• Ensure the product meets HIPAA, Massachusetts privacy requirements, clinical documentation standards and DPH data governance policies
• Role expectations: 85% project work, 5% administrative work, and 10% business development work

Explore Senior Advisor, Vaccine & Clinical Case Management at BME Strategies. Review requirements and application details.