Booker DiMaio

Business Analyst

• Support the Baltimore County Office of Information Technology in improving and implementing Public Safety systems and business processes
• Support replacement of Baltimore County's Jail Management System
• Develop and document functional and non-functional system requirements and detailed technical specifications
• Analyze business processes, workflows, and data flows to identify improvements and recommend technology solutions
• Collaborate with County stakeholders, subject matter experts, project managers, developers, and vendors to support system design and implementation
• Develop testing scripts, facilitate user acceptance testing (UAT), and support issue resolution and system integrations
• Document requirements for system enhancements and change requests, including break/fix activities
• Assess system performance, reporting metrics, and process controls to identify improvement opportunities
• Provide technical guidance to County agencies throughout implementation and deployment, including user training and documentation
• Maintain the security and confidentiality of sensitive information

Explore Senior Business Analyst – Public Safety Systems at Booker DiMaio. Review requirements and application details.

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Senior Business Analyst – Public Safety Systems